Reimagine customer feedback

Quick 'Good/OK/Bad' customer feedback

Understand how your customers feel in seconds. No long surveys. Just honest answers.

Response Rate
78%
Avg. Implementation
7 min
Data Points
3.2M+
Actionable insights

Powerful analytics at your fingertips

Track sentiment trends over time, identify problem areas, and respond to feedback instantly.

68%
Positive feedback
21%
Neutral feedback
11%
Negative feedback
Feelback App

Customer feedback is broken

Traditional surveys have a 12% average response rate. They're too long, too complex, and customers hate filling them out.

We've built a solution that focuses on one simple question and delivers 78% response rates with actionable insights for your team.

The Product

Simplicity is the ultimate sophistication

One simple question. Three possible answers. Unlimited insights.

Ask One Simple Question

Get to the point. Ask your customer how they feel about a specific interaction, product, or experience.

Customers Answer in One Tap

Good, OK, or Bad — plus a short optional comment. No friction, just instant feedback.

See Real-Time Insights

All answers show up instantly in your dashboard. Spot patterns, fix issues, and make better decisions.

Learn more about our approach
Metrics

Driving real business outcomes

Our customers see immediate improvements in customer satisfaction, retention, and team efficiency.

78%
Average response rate

Compared to industry average of 12% for traditional surveys.

93%
User satisfaction

Our customers love the simplicity and actionable insights.

3.2M+
Feedback data points

Collected across all our customers, driving business decisions.

Effortless

Integration

Effortless setup in minutes

Generate a simple link to start collecting feedback anywhere, no coding required.

Fast sharing with a link or QR code

Choose the sharing method that works best for your business needs.

Ready to use out of the box

Start collecting feedback immediately with our professionally designed interface.

Features

Why Feelback?

We've reimagined customer feedback from the ground up.

⚡️

Fast Setup

Get started in minutes with a link, QR code, or embed on your website.

📈

Higher Response Rates

Get 3-5x more responses compared to traditional long surveys.

🤝

Builds Trust

Show customers you value their time with quick, transparent feedback options.

🧠

Emotional Insights

Understand the emotions behind customer experiences, not just numbers.